Category Archives: Artificial intelligence

What Is Virtual Customer Service & How Your Business Can Benefit from It- AM2PM Support

13 Best Practices for Improving Online Customer Service Additionally, hiring a virtual assistant will offer you more flexibility as you can hire assistants with specific skill sets for a limited period without the hassle of providing in-house training and resources. Hire a customer service virtual assistant to optimize your customer support team, Enhance service efficiency, […]

What is Natural Language Generation NLG?

What Is Natural Language Processing Once NLP tools can understand what a piece of text is about, and even measure things like sentiment, businesses can start to prioritize and organize their data in a way that suits their needs. Businesses are inundated with unstructured data, and it’s impossible for them to analyze and process all […]